To return a product as per our return policy, please log in a request with our Customer Care team, either by sending an email to help@onlineshoppee.in or calling us at +91 9045234944 (10 AM - 7 PM). Once a return request is authorized and approved from our end, please ship the product, in a transit worthy packaging, safely to our warehouse as per the below mentioned address –
Returns Department
Centenarian Art & Crafts,
Pull Banjaran, Near Markaz
Saharanpur -247001 (U.P)
Kindly ensure that you use a trackable shipping method (e.g. First Flight,dtdc). Shipping cost for all approved reverse pick up cases will be reimbursed to the tune of 10% of selling price or the actual cost, whichever is lower. Reimbursement will be in the form of a gift voucher which can be redeemed during your future purchases with us anytime within 30 days. Please note that in certain locations, we offer a free reverse pickup facility as well. Kindly get in touch with our Customer Care team for further assistance.
For all return shipments, please send an email to help@onlineshoppee.in with your order details and the tracking ID.
Please do not return any product without first speaking to a representative at Onlineshoppee. Products returned without our knowledge will be returned to the customer, and we will not be able to process the request.