Some Onlineshoppee products have an additional warranty period offered by the manufacturer. If after using such a product, you identify any flaw or manufacturing defect, please check the manufacturer's warranty document shipped with the product and contact them directly (Call Centres/ accredited Technical Assistance centres).
If you are unable to contact the manufacturer, please get in touch with our Customer Care representative. We will be happy to get in touch with the manufacturer on your behalf and facilitate a resolution. (This only applies in cases where the manufacturer provides such a warranty)